IBM Profile:
International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries. The company originated in 1911 as the Computing-Tabulating-Recording Company (CTR) and was renamed "International Business Machines" in 1924.
IBM manufactures and markets computer hardware, middleware and software, and offers hosting and consulting services in areas ranging from mainframe computers to nanotechnology. IBM is also a major research organization, holding the record for most patents generated by a business (as of 2017) for 24 consecutive years. Inventions by IBM include the automated teller machine (ATM), the floppy disk, the hard disk drive, the magnetic stripe card, the relational database, the SQL programming language, the UPC barcode, and dynamic random-access memory (DRAM).
Refer Link: http://www-07.ibm.com/in/careers/
Company: IBM
Website: www.ibm.com
Job Role: Technical Support Associate
Education: Bachelor's Degree/Diploma
Package Offered: Best Salary
Experience: 0 - 4 Years
Hiring Process: Direct Interview
Job Location: Bangalore
Walk-In Date: 1 - 4 Feb 2017
Walk-In Time: 11:00 AM - 02:00 PM
Revenue: 81.74 billion USD (2015)
Number of employees: 386,558
Job Description:-
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Responsibilities:-
Bachelor's Degree
Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Shifts will be 24x7 in nature and can vary depending on geographies supported
Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
English: Fluent
Shifts will be 24x7 in nature and can vary depending on geographies supported
Venue Details:-
IBM India Pvt. Ltd,
D Block, Embassy Golf Links,
Behind Dell, Koramangala, Bangalore.
OR
IBM India Pvt. Ltd,
D1 Block, Manyata Embassy Business Park,
Nagawara Outer Ring Road,
Rachenahalli, Bangalore.
D Block, Embassy Golf Links,
Behind Dell, Koramangala, Bangalore.
OR
IBM India Pvt. Ltd,
D1 Block, Manyata Embassy Business Park,
Nagawara Outer Ring Road,
Rachenahalli, Bangalore.
Contact Person: SAM / Nisha
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