Company: Amazon
About Company:
Amazon.com also called Amazon, is an American electronic commerce and cloud computing company that was founded on July 5, 1994 by Jeff Bezos and is based in Seattle, Washington. It is the largest Internet-based retailer in the world by total sales and market capitalization. Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Kindle e-readers, Fire tablets, Fire TV and the Echo—and is the world's largest provider of cloud infrastructure services (IaaS). Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India, and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2016, Dutch and Polish language versions of the German Amazon website were launched.
Job Role: Customer Service Associates
Eligibility: Any Graduate
Experience: 0 - 5 Years
Salary: Rs: 1.79 to 2.62 lacs
Job Location: Pune
CEO: Jeff Bezos
Refer Link: https://www.amazon.jobs/
Headquarters: Seattle, Washington, United States
Walk-In Date: 17 & 18 & 20 Feb - 25 Feb 2017
Walk-In Time: 10:00 AM - 03:00 PM
Communication Skills:
Excellent communication skills (written and verbal)
willing to work in 24*7 shifts
Good comprehension skills ability to clearly understand and state the issues customers present
Good composition skills ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently
Computer Knowledge/Skills:
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrates understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events
Problem Solving Skills:
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned.
Action oriented and self-disciplined.
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service.
Venue Details:
Amazon Development Centre India Pvt. Ltd,
Behind Inorbit Mall, B-2, Pune Nagar Rd,
Somnath Nagar, Wadgaon Sheri, Pune - 411014.