About Amazon:
Amazon.com, often simply Amazon, is an American electronic commerce and cloud computing company, founded on July 5, 1994, by Jeff Bezos and based in Seattle, Washington. It is the largest Internet-based retailer in the world by total sales and market capitalization. Amazon.com started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-readers, Fire tablets, and Fire TV—and is the world's largest provider of cloud infrastructure services (IaaS). Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India, and Mexico. Amazon also offers international shipping to certain other countries for some of its products. In 2016, Dutch and Polish language versions of the German Amazon website were launched.
Job Description:
The Seller Support Associate acts as the primary interface between Amazon and our business partners
The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform
The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role
Job Responsibilities:
Demonstrates effective, clear and professional written and oral communication
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Desired Profile:
6 + months experience within a customer service /contact centre environment would be an advantage
Demonstrated desire to expand skills into new areas
Technical (Computers & Internet) savvy is required
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous.
Process improvement awareness and experience
Enthusiasm and strong self-motivation
Demonstrated desire to expand skills into new areas
Technical (Computers & Internet) savvy is required
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous.
Process improvement awareness and experience
Enthusiasm and strong self-motivation
Refer Link: https://www.amazon.jobs/
Company: Amazon
Website: www.amazon.com
Job Role: Seller Support Associate
Education Required: Any Graduate
Experience Required: 0 - 5 Years
Salary: Rs: 2,75,000 - 4,00,000 P.A.
Job Location: Bangalore
Walk-In Date: 30 January - 04 February 2017
Walk-In Time: 09:30 am - 12:30 pm
CEO: Jeff Bezos (May 1996–)
Headquarters: Seattle, Washington, United States
Venue Details:
Bagmane Constellation Business Park,
Amazon Development Centre, Orion Building,
Doddanekkundi ORR (Opp. Soul Space Arena mall),
Bengaluru - 560048.
Amazon Development Centre, Orion Building,
Doddanekkundi ORR (Opp. Soul Space Arena mall),
Bengaluru - 560048.
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