Company: Ericsson
About Company:
Ericsson Telefonaktiebolaget L. M. Ericsson multinational networking and telecommunications equipment and services company headquartered in Stockholm, Sweden. The company offers services, software and infrastructure in information and communications technology ICT for telecommunications operators, traditional telecommunications and Internet Protocol IP networking equipment, mobile and fixed broadband, operations and business support services, cable television, IPTV, video systems, and an extensive services operation. Ericsson had 35% market share in the 2G/3G/4G mobile network infrastructure market in 2012.
Website: www.ericsson.com
Job Name: 2nd Level Operations
Eligibility: Any Graduate
Experience: Freshers
Work Location: Noida
Pay Scale: Best In Market
No.of Vacancies : NA
Document Required: Updated CV
Selection Process:
Aptitude Test
Technical Interview
HR Interview
Skills: Good Communication Skills
Job Description:
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations.
This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Job Responsibilities:
2nd Level Assurance Support Activities.
2nd Level Incident Management.
2nd Level Incident Management.
Apply Mode: Online
Apply Here: Ericsson
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